Terms of Use

Welcome to My Rare Journey. This page explains our terms of use, which contain important information about your legal rights and responsibilities. When you use My Rare Journey, you’re agreeing to these terms.

These Terms of Use (“Terms”) are an agreement between you and OpalMedica Ltd (“OpalMedica”), a company registered in the United Kingdom. References to “OpalMedica”, “us”, “we” and “our” mean OpalMedica Ltd. “My Rare Journey” is an online service provided by OpalMedica via mobile applications and a web-based application.

These terms govern our relationship with you (“Users”) and others who interact with the Platform and our other related services made available by OpalMedica through the Platform (the “Services”). By using or accessing the Services, you’re agreeing to these Terms. If you’re using the Services for an organisation, you’re agreeing to these Terms on behalf of that organisation, and you represent and warrant that you can do so. If you do not accept these Terms, do not create an account or use the Services.

Where you are located in the United States, certain provisions of these Terms may be supplemented or modified by applicable US federal or state law, which shall prevail to the extent of any conflict.

Please read the Terms carefully. We’ve tried to make the Terms fair and straightforward, but feel free to contact us at support@opalmedica.co.uk if you have any questions or suggestions.

1. Complaints

Should you have any complaints or concerns regarding the application or its use please contact us at support@opalmedica.co.uk and we will respond promptly.

Privacy

We value your privacy. The OpalMedica Privacy Notice outlines important information about how we collect, use and share your content and personal information. We encourage you to read the Privacy Notice, and to use it to help you make informed decisions.

2. Your Account

Make sure your account information is accurate and that you keep your account safe.

To use our Services, you must first create an account (“Account”). You agree to:

1. try to choose a strong and secure password of at least 8 characters;
2. keep your password secure and confidential; and
3. follow the law and our list of Dos and Don’ts.

You are responsible for anything that happens through your account unless you close it or report misuse.

We do not permit users under the age of 18 to create an account. If you are under 18, please do not register.

3. Your Content

When you create or post Content on OpalMedica’s Service, you still own it. You do, however, give us permission to use it in ways necessary to provide, improve, promote and protect our services. If Content includes personal information, it is subject to our Privacy Notice.

In addition:

• When you use an application, the application may ask for your permission to access your Content and information as well as content and information that others have shared with you. We require applications to respect your privacy in accordance with our Privacy Notice, and your agreement with that application will control how the application can use, store, and transfer that Content and information.
• When you publish Content or information within My Rare Journey, it means that you are allowing people on My Rare Journey to access and use that information, and to associate it with you (i.e., your name and profile picture).

You and OpalMedica agree that we may access, store, process and use any Content, information and personal data that you provide in accordance with the terms of the Privacy Policy. This includes protecting and improving our Services through analysis of your use of the Services, and/or analysis of your personal information in anonymised, pseudonymised, de-personalised and/or aggregated form. It also includes using anonymised aggregated User Data (such as survey responses) to inform the development of primary care clinical decision aid tools, and licensing anonymised aggregated User Data to third parties for use in rare disease research.

Where we license anonymised data to third parties for rare disease research purposes, we will always seek your explicit consent before doing so. Your agreement to these Terms does not constitute consent to data licensing, and you may withhold or withdraw that consent at any time without affecting your access to the Platform.

4. Dos and Don’ts

You’re responsible for the Content you create or post on My Rare Journey. We respect other people’s rights, and expect you to do the same. We ask that you follow our rules and don’t do anything illegal with the Services.

We do our best to keep My Rare Journey safe, but we cannot guarantee it. To ensure My Rare Journey remains safe for all Users, you agree to the following Dos and Don’ts:

Dos

You agree that you will:

• Only use Content you’re allowed to use; that is, you own all rights to your Content or otherwise have (and will continue to have) all rights and permissions to legally use, share, display, transfer and license your Content via the Services and in the manner required by these Terms.
• Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements.
• Provide accurate information to us and keep it updated.
• Immediately notify us of any actual or suspected loss, theft or unauthorised use of your account or access codes.
• Use the Services in a way consistent with these Terms.

Don’ts

You agree that you will not:

• Provide any false personal information, including your age, on My Rare Journey, or create an account for anyone other than yourself without permission.
• Share your password, let anyone else access your account, or do anything else that might jeopardise the security of your account.
• Create more than one personal account, with the exception of people or businesses that are expressly authorised to create accounts on behalf of their employers or clients.
• Solicit login information or access an account belonging to someone else.
• Collect Users’ Content or information, or otherwise access My Rare Journey, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our prior permission.
• Post Content or take any action on My Rare Journey that infringes or violates someone else’s rights or otherwise violates the law.
• Post Content that: is hate speech, threatening, or pornographic; incites violence; or contains gratuitous nudity or violence.
• Send age-inappropriate, indecent or otherwise offensive communications to Users under the age of 18.
• Engage in cyber-bullying, that is, communications that seek to harass, humiliate, embarrass, torment, threaten, pick on or intimidate another person. Examples of cyber bullying can include (but are not limited to) flaming (repeated negative messages), sexual and racist harassment, denigration, impersonation, trickery, exclusion and cyber stalking.
• Use your account primarily for your own commercial gain.
• Use My Rare Journey if you are a convicted sex offender.
• Post unauthorised commercial communications (such as spam) on My Rare Journey.
• Upload viruses or other malicious code.
• Use My Rare Journey to do anything unlawful, misleading, malicious, or discriminatory.
• Do anything that could disable, overburden, or impair the proper working or appearance of My Rare Journey, such as a denial of service attack or interference with page rendering or other My Rare Journey functionality.
• Facilitate or encourage any violations of these Terms or our policies.

5. Limits

To operate effectively and protect the security and integrity of My Rare Journey, we need to maintain control over what happens on our Services.

OpalMedica reserves the right to limit your use of the Services, including the rights to restrict, suspend, or terminate your account if we believe you may be in breach of this Agreement or law or are misusing the Services (e.g., violating any of the Dos and Don’ts). We can also remove any Content or information you post on My Rare Journey if we believe it violates these Terms.

6. Intellectual Property Rights

You should be aware of our and others’ intellectual property rights. OpalMedica reserves all of its intellectual property rights, including patents, copyrights, design rights, trade marks, service marks, trade secrets, know-how, database rights and other rights in the nature of intellectual property rights (whether registered or not) and all applications for the same which may now or in the future subsist anywhere in the world, including the right to sue for and recover damages for past infringements, where we are the owner. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.

Using the Services does not give you any ownership in our Services or the Content or information made available through our Services. In addition:

• If we remove your Content for infringing someone else’s copyright, and you believe we removed it by mistake, we will provide you with an opportunity to appeal.
• If you repeatedly infringe other people’s intellectual property rights, we will disable your account when appropriate.
• You will not use our copyrights or trademarks or any confusingly similar marks, unless you have our prior written permission to do so.
• You will not modify, create derivative works of, decompile, or otherwise attempt to extract source code from us, unless you are expressly permitted to do so under an open-source licence, or we give you express written permission.

7. Third-Party Services and Sites

If you use or connect another service on or to My Rare Journey, or follow a link to another site, what happens is between you and them. We’re not responsible for it or what either of you do.

The Services are integrated with various third party services and applications (collectively, “Third Party Services”) that may make available to you their content and products. Examples of Third Party Services include social media platforms and other integration partners and service providers. These Third Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies. We don’t control Third Party Services, and we’re not liable for Third Party Services or for any transaction you may enter into with them, or for what they do. Your security when using Third Party Services is your responsibility. You also agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to or remove any Third Party Services. We’re not liable to you for any such suspension, disabling or removal, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses you may experience as a result (except where prohibited by applicable law).

The Services may also contain links to third party sites. When you access third party sites, you do so at your own risk. We don’t control and aren’t liable for those sites and what those third parties do.

8. Changes

We may modify these Terms or our Privacy Policy from time to time. If we make material changes, we will provide you notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. We agree that changes cannot be retroactive. If you object to any changes, you may close your account. Your continued use of our Services after we publish or send a notice about our changes to these Terms means that you are consenting to the updated terms.

9. Termination

Either of us can end this agreement at any time. If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for us, we can stop providing all or part of our services to you. We will notify you by email or at the next time you attempt to access your account. You may also close your account or disable your application at any time.

10. Disputes, Mediation, & Arbitration

In the unlikely event a legal dispute arises, OpalMedica and you agree to first attempt to resolve the matter informally.

All formal disputes shall be resolved in accordance with the procedure set out below, governed by the laws of England and Wales. Where a dispute arises out of or relates to these Terms, neither party shall commence any legal proceedings in respect of the dispute unless the provisions of this clause have been complied with (save where urgent interim relief is sought):

• Notice: A party claiming that a dispute (“Dispute”) has arisen under the Terms shall provide written notice to the other party, setting out the nature of the Dispute, the desired outcome, and the steps required to resolve the Dispute.
• Negotiation: Upon receipt of such notice, the parties shall endeavour, in good faith, to resolve the Dispute expeditiously by way of negotiation or such other means as the parties may mutually agree, within 30 days of the date of the notice.
• Mediation: If, for whatever reason, the Dispute remains unresolved 30 days after the date of the notice, the parties shall either agree upon the appointment of a mediator, or request that an appropriate mediator be appointed by the Centre for Effective Dispute Resolution (“CEDR”) or its nominee.
• Costs: The parties shall bear equally the fees and reasonable expenses of the mediator and the costs of the venue for the mediation, and shall each bear their own costs in connection with the mediation.
• Venue: The mediation shall be held in London, England.
• Confidentiality: All communications made between the parties in the course of negotiations arising out of and in connection with this dispute resolution clause shall be confidential and, to the extent permitted by law, shall be treated as communications made on a “without prejudice” basis for the purposes of the applicable rules of evidence.
• Termination of Mediation: If, after a period of two weeks from the commencement of the mediation, the Dispute has not been resolved, either party may request that the mediator terminate the mediation, and the mediator shall do so accordingly.

11. Agreement to Arbitrate for US Residents

If you are resident in the United States, you and OpalMedica agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform (including any questions regarding the existence, validity, or termination of these Terms) shall be resolved exclusively by binding individual arbitration, rather than in court, except as described in the “Exceptions” section below.

You and OpalMedica each waive the right to a jury trial and the right to have any dispute resolved in court, subject to the exceptions below.

This Agreement to Arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and shall survive termination of these Terms.

Arbitration Administrator and Rules

Arbitration shall be administered by JAMS (www.jamsadr.com) under its Streamlined Arbitration Rules and Procedures (for claims under $250,000) or its Comprehensive Arbitration Rules and Procedures (for claims of $250,000 or more), as applicable and as in effect at the time arbitration is commenced. Where there is any conflict between JAMS rules and this Arbitration Agreement, this Arbitration Agreement shall prevail.

If JAMS is unavailable or unwilling to administer the arbitration, the parties shall agree on an alternative administrator. If the parties cannot agree, a court of competent jurisdiction shall appoint one.

Process: Notice and Informal Resolution First

Before initiating arbitration, you agree to first contact OpalMedica at support@opalmedica.co.uk with a written description of your claim, the relief you are seeking, and your contact details. We will similarly contact you at your registered email address before initiating any arbitration claim against you. The parties agree to attempt to resolve the dispute informally for a period of 30 days from the date notice is received. If the dispute is not resolved within that period, either party may commence arbitration.

Conduct of Arbitration

Arbitration may be conducted remotely by videoconference or telephone, or in person in the county where you reside, at your election. OpalMedica will not require you to travel to a location that is inconvenient or inaccessible to you.

Discovery

Each party shall have the right to take reasonable discovery of non-privileged information relevant to the dispute, including the right to request documents and to take depositions, subject to such limitations as the arbitrator may impose for efficiency. The arbitrator shall have authority to resolve any discovery disputes.

The arbitrator shall have authority to award any remedy that would be available in a court of law, including monetary damages, injunctive relief, and declaratory relief, but only in favour of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

The arbitrator’s decision shall be final and binding, and may be entered as a judgment in any court of competent jurisdiction.

Fees and Costs

OpalMedica will pay all JAMS filing, administration, and arbitrator fees for any arbitration you initiate.

Minimum Recovery: If the arbitrator’s award in your favour exceeds OpalMedica’s last written settlement offer made before the arbitrator was selected, OpalMedica will pay you the greater of: (a) the amount awarded by the arbitrator; or (b) $10,000. In addition, OpalMedica will pay twice your reasonable attorneys’ fees and reimburse any expenses (including expert witness fees) that your attorney reasonably accrues in connection with the arbitration proceeding. Nothing in this provision limits any greater remedy available to you under applicable federal or state law.

If OpalMedica initiates arbitration, OpalMedica will pay all such fees. Each party shall bear its own legal costs and attorneys’ fees. Your only financial obligation in connection with any arbitration you initiate shall be a filing fee not to exceed $250 (or the equivalent of the applicable court filing fee in your jurisdiction, whichever is less), consistent with JAMS Consumer Minimum Standards.

Class Action Waiver

You and OpalMedica agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class action, collective action, or representative proceeding.

The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable for any reason, the entirety of this Arbitration Agreement shall be null and void, and the dispute shall be resolved in court in accordance with Section 11 of these Terms.

Exceptions

Notwithstanding the agreement to arbitrate above, either party may bring an individual claim in small claims court in the county where you reside, provided the claim qualifies under that court’s jurisdictional limits and remains an individual (non-class) action.

In addition, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm pending the outcome of arbitration, without waiving the right to arbitration for the underlying dispute.

Notwithstanding any other provision of this Arbitration Agreement, nothing herein shall be construed to waive, limit, or restrict any User’s right to seek public injunctive relief (that is, injunctive relief that benefits the general public rather than the individual user alone) in a court of competent jurisdiction. Any claim for public injunctive relief shall be severed from arbitration and litigated in court. This provision applies to the fullest extent required by applicable law.

Opt-Out Right

You have the right to opt out of this Arbitration Agreement within 30 days of first agreeing to these Terms by sending written notice to OpalMedica at support@opalmedica.co.uk with the subject line “Arbitration Opt-Out” and including your name and registered email address. If you opt out, neither party will be bound by this Arbitration Agreement, and disputes will be resolved in accordance with Section 11 of these Terms. Opting out of arbitration will not affect any other aspect of your use of the Platform or these Terms.

Severability

If any part of this Arbitration Agreement (other than the class action waiver) is found to be invalid or unenforceable, that part shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

12. Governing Law

Unless you are a resident of the United States: (a) these Terms are governed by the laws of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales; (b) any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of England and Wales.

If you are a resident of the United States, these Terms are governed by the laws of New York. Subject to Section 11 for US residents, the parties irrevocably submit to the exclusive jurisdiction of the courts of New York for any suit permitted under this Agreement. Notwithstanding the above, if you are a resident in the United States, nothing in this clause shall deprive you of any mandatory legal protections available to you under the laws of your state of residence. In such cases, disputes shall be subject to the jurisdiction of the courts of your state of residence to the extent required by applicable law, and any forum selection clause in these Terms shall not be enforced against you to the extent it would deprive you of access to courts in your state of residence or of mandatory consumer protections available under your state’s law.

13. Special Provisions for International Users

My Rare Journey is available internationally, and we welcome users from around the world. This section sets out additional provisions that apply to users outside the United Kingdom, including specific provisions for users in the United States and the European Union.

General International Provisions

By creating a My Rare Journey account from outside the United Kingdom, you acknowledge and agree that:

• Your personal information will be transferred to and processed in the United Kingdom, and in some cases within the European Economic Area (EEA), in accordance with our Privacy Notice.
• You are responsible for ensuring that your use of My Rare Journey complies with the laws of the country or territory in which you are located.
• Nothing in these Terms limits any rights you have under the mandatory consumer protection or data protection laws of your country of residence. Where those laws conflict with these Terms, the mandatory provisions of your local law shall prevail.

US Residents

If you are resident in the United States, the following additional provisions apply to you.

Consumer Rights

Nothing in these Terms seeks to limit or waive any rights you have as a consumer under applicable US federal or state law. Where any provision of these Terms conflicts with a right that cannot be waived under applicable US law, that provision shall be treated as modified to the minimum extent necessary to comply, and the remainder of these Terms shall continue in full force and effect.

Data Licensing

As described in our Privacy Notice, we may license anonymised aggregated data to third parties for the purposes of rare disease research. Your agreement to these Terms does not constitute consent to such licensing. We will always seek your explicit consent before your data is included in any anonymised licensed dataset, and you may withdraw that consent at any time without affecting your access to the Platform. For further information, including how to opt out, please refer to the US Residents section of our Privacy Notice.

Dispute Resolution

If you are resident in the United States, the dispute resolution provisions in Section 11 (Agreement to Arbitrate for US Residents) apply to you. Please read that section carefully, as it includes an agreement to resolve disputes through binding individual arbitration rather than in court, and a waiver of class action rights, subject to an opt-out right described in that section.

Age Requirements

As noted in Section 2, users must be aged 18 or over to create an account.

European Union and EEA Residents

If you are resident in the European Union or European Economic Area, the following additional provisions apply to you.

Consumer Rights

Nothing in these Terms seeks to limit or waive any rights you have as a consumer under EU law, including rights available under the General Data Protection Regulation (GDPR) and applicable national data protection legislation. Where any provision of these Terms conflicts with a mandatory right under EU law, that provision shall be modified to the minimum extent necessary to comply.

Data Protection

Your personal information is processed in accordance with our Privacy Notice. Where your data is transferred from the EU or EEA to the United Kingdom, OpalMedica relies on the UK’s adequacy decision granted by the European Commission, or such other lawful transfer mechanism as may apply from time to time, to ensure your data remains protected to an equivalent standard.

Governing Law and Jurisdiction

Notwithstanding Section 12, if you are a consumer resident in the EU or EEA, you retain the right to bring proceedings in the courts of your country of residence, and to benefit from any mandatory consumer protection provisions applicable in that country.

Right of Withdrawal

Where EU consumer law provides a right of withdrawal from contracts for digital services, you acknowledge that My Rare Journey is a free platform and that performance of the Services begins upon account creation. To the extent a right of withdrawal applies, you expressly request immediate commencement of the Services and acknowledge that any applicable withdrawal period will be affected accordingly.

14. Limitation of liability

No Warranty

MY RARE JOURNEY IS PROVIDED ”AS IS“ AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OPALMEDICA EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components, or that any defects will be corrected.

My Rare Journey is not a medical service. Nothing on the Platform constitutes medical advice, diagnosis, or treatment, and it should not be relied upon as such. Use of the Platform does not create a doctor-patient relationship. You should always seek the advice of a qualified healthcare professional regarding any medical condition or treatment.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OPALMEDICA AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS;
• BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITY; OR
• ANY OTHER LOSSES THAT ARE NOT A FORESEEABLE AND DIRECT CONSEQUENCE OF OUR BREACH,

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, MY RARE JOURNEY OR ITS CONTENT, HOWEVER CAUSED AND WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE.

Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OPALMEDICA’S TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF MY RARE JOURNEY SHALL NOT EXCEED £100 (OR THE EQUIVALENT IN YOUR LOCAL CURRENCY) EXCEPT FOR US RESIDENTS WHERE OPALMEDICA’S TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF MY RARE JOURNEY SHALL NOT EXCEED $100. FOR USERS IN THE UNITED STATES, IF THE $100 CAP IS FOUND TO BE UNCONSCIONABLE OR OTHERWISE UNENFORCEABLE UNDER THE LAWS OF YOUR STATE OF RESIDENCE, OPALMEDICA’S LIABILITY SHALL INSTEAD BE LIMITED TO THE MAXIMUM AMOUNT PERMITTED BY APPLICABLE LAW IN YOUR STATE.

UK Residents

Nothing in this Section 14 shall limit or exclude OpalMedica’s liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot be limited or excluded under applicable law.

This clause does not affect any statutory rights you may have as a consumer that cannot be excluded or limited by contract.

For users in the United Kingdom, nothing in these Terms seeks to exclude or restrict any liability that cannot be excluded or restricted under the Unfair Contract Terms Act 1977, the Consumer Rights Act 2015, or any other applicable UK legislation. The exclusions and limitations in this Section apply only to the extent permitted by those Acts.

US Residents

For users in the United States, some states do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages. If you are resident in such a state, some or all of the exclusions and limitations in this Section may not apply to you, and you may have additional rights under the laws of your state. Nothing in this Section seeks to limit any rights you have that cannot be waived under applicable US federal or state law.

EU and EEA Residents

For users in the European Union or European Economic Area, nothing in these Terms seeks to limit or exclude any liability that cannot be limited or excluded under applicable EU consumer protection law, including but not limited to rights available under the EU Consumer Rights Directive, the Digital Content and Digital Services Directive (2019/770/EU), and applicable national implementing legislation. Where such law applies, the limitations in this Section shall be treated as modified to the minimum extent necessary to comply.

15. Definitions

We clarify the meanings of certain phrases used in the Terms:

• By “Platform” we mean the My Rare Journey web-based applications that enable others, including Users, to, among other things, provide User Data to us.
• By “Content” we mean anything you or other Users post, provide or share using OpalMedica’s Services.
• By “Data” or “User Data” or “User’s Data” we mean any data, including a User’s Content or information that you provide to My Rare Journey through Platform.
• By “User” we mean any person or entity who actually uses our Services.

16. Additional Terms

These Terms constitute the whole agreement between us regarding your use of OpalMedica’s Services. There are also some important details about the Terms you should know:

• These Terms make up the entire agreement between the parties regarding My Rare Journey, and supersede any prior agreements.
• If any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect.
• If we fail to enforce any of these Terms, it will not be considered a waiver.
• Any amendment to or waiver of these Terms must be made in writing and signed by us.
• You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.
• All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
• Nothing in these Terms shall prevent us from complying with the law.
• These Terms do not confer any third party beneficiary rights.
• We reserve all rights not expressly granted to you.
• You will comply with all applicable laws when using or accessing My Rare Journey.

By using or accessing My Rare Journey, you agree that we can collect and use Content and information in accordance with our latest Privacy Notice.

Contact

For general enquiries, contact us at support@opalmedica.co.uk.

For complaints or data protection enquiries, contact our Data Protection Officer at support@opalmedica.co.uk.